DR. WOLFGANG J. SCHNEIDER GMBH

International Information Technology Consultants

Balanced Scorecard 

This new approach to strategic management was developed in the early 1990's by
Drs.
Robert Kaplan (Harvard Business School) and David Norton. They describe
the innovation of the balanced scorecard as follows:

"The balanced scorecard retains traditional financial measures. But financial measures
tell the story of past events, an adequate story for industrial age companies for which
investments in long-term capabilities and customer relationships were not critical for
success. These financial measures are inadequate, however, for guiding and evaluating
the journey that information age companies must make to create future value through
investment in customers, suppliers, employees, processes, technology, and innovation."

The BSC can also be used very well for the management of IT projects we have
done this for a couple of years, now.

 

 

Take Advantage of 35+ Years of IT Experience       Consequence,  Continuity,   Permanence     Your Way to Success...

 

 

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© Dr. Wolfgang J. Schneider
© 1999 - 2008