DR.  WOLFGANG  J. SCHNEIDER GMBH

International Information Technology Consultants

IT Service Management - IT Infrastructure Library (ITIL)


ITIL was implemented at all our European telecommunication partners,
a very rigid by-the-book organization was used at Vodafone Germany.

We immediately started to use a rudimentary ITIL version in all our projects,
especially to manage incidents and software changes.

We also implemented ITIL at NITEL and MTEL in Nigeria,
at first for our own projects.

Of course, Dr. Schneider holds
ITIL certificates of the versions 2.0 and 3.0.

 

 

 

 

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© Dr. Wolfgang J. Schneider
© 1999 - 2008